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Please note

Since May 25th 2018 the EU's General Data Protection Regulation (GDPR) is effective.

We tried our best to improve our Privacy Policy to comply to this new European law.
We restructured the content and added some more detailed information to better understand what we are doing with your (personal) data.

Please understand that we will probably refine this document over the coming weeks and months when more information arrives on the law and things we might overlooked.

Thanks for your understanding - this document is for YOU and we hope we can build some trust and ensure your rights are well respected.


Short version
These are just the key points. If you need detail, keep reading. Remember, you are agreeing to this whole document, not just this summary!

  • We process your personal data to improve our products & services and be able to deliver you a personalized experience.
  • Certain personal information is public visible if you choose to submit it.
  • Some 3rd parties like Facebook and Twitter may know you visited this website if you use their services.
    • We can’t control them but we don’t believe this knowledge poses any threat to you.
  • We use Google Analytics to track you on our websites.
  • We use Google AdSense to serve you personalized ads (if you aren't a donor (heart))
  • If you sign up with this website we take great care to keep your information safe and will never share it with others without your express permission.
  • We never share your data with 3rd parties except to help deliver our own services.
  • Some providers might know you visited our site
  • You have the option opt out of certain things and can review your stored data with our privacy tools
  • For the full policy on cookies and 3rd party data, please refer to the UGX-Mods Cookie Policy

Full Privacy Policy

Applicability Of This Privacy Policy

This Privacy Policy applies to any website, application or service by UGX-Mods (collectively, the "products & services"), www.UGX-Mods.com and other UGX websites (collectively, "websites") and other interactions (e.g., customer service inquiries, etc.) you may have with UGX-Mods.

At UGX-Mods, we collect and manage user data according to the following Privacy Policy.

This document is part of UGX-Mods' Terms of Service, and by using our products and services, you agree to the terms of this Privacy Policy, Cookie Policy and the Terms of Service.
If you do not agree with our terms, do not access or use any of the products & services by UGX-Mods.

Definitions

  • "You", "user", "customer", "visitor" is an individual (natural or legal person) who visit, uses or interact with any of our products & services.
  • "UGX", "UGX-Mods", "We", "Our" describes UGX-Mods
  • "Personal data" means any information relating to an identified or identifiable natural person (hereinafter the "data subject"); a natural person is considered as identifiable, which can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, to an identification number, to location data, to an online identifier (eg cookie) or to one or more special features, that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.
  • "Processing" means any process performed with or without the aid of automated procedures or any such process associated with personal data. The term goes far and includes virtually every handling of data.
  • "Pseudonymisation" means the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without additional information being provided, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data not assigned to an identified or identifiable natural person.
  • "Profiling" means any kind of automated processing of personal data which involves the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal To analyze or predict preferences, interests, reliability, behavior, whereabouts or relocation of that natural person.
  • "Responsible person" means the natural or legal person, public authority, body or body that decides, alone or in concert with others, on the purposes and means of processing personal data.
  • "Processor" means a natural or legal person, agency, public authority, or other body that processes personal data on behalf of the controller.
    Relevant legal bases

What information do we collect or receive?

We collect information about you when you provide it to us, when you use our products and services and when other sources provide it to us:

Account Data

Individuals submit to us data by using our products and services, usually by creating an UGX-Mods Account ("account") and UGX-Mods Profile ("profile") which belongs to their account.

Users can decide for them self what data they provide but if they decline they might not be able to use all of our products & services.
(e.g.: your birth date is optional, but if you supply it we will give you a virtual (cake) on your day (smile))

The data we collect, depending on what products & services you use, includes:

  • mandatory account data
    • username
    • password
    • email
    • language
    • IP address
  • additional optional account data
    • secret question & answer
  • additional optional profile data
    • display name
    • full name
    • country
    • location
    • birth date
    • social profile & messenger account or profile names (like from Twitter, Steam, etc.)
    • website url & title
    • forum signature
    • timezone
    • gender
  • donation / transaction information received from PayPal
  • log events (errors, changes, additions, deletions, ...)
    • includes usually the IP, username and usually a before value
  • subscription information to our UGX-Mods Newsletter.
    • email
    • IP address
    • meta information (subscription lists, opt-in date, email bounce count, etc.)

This data is indefinitely stored but not longer then your account exists. On deletion / removal all account data will be removed, but it might be still stored in our backups (more information here: Security).
Some of this data can be modified in your account or profile settings. Some of this data might require further verification before it will be replaced with the old data entry.

Web & Application Log Data

By visiting our products and sites we log like probably everyone else the request which usually contains the following information:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Result of the request (content of the page)
  • Access status / HTTP status code
  • volume of data transmitted
  • URL of the website from which the request came
  • Browser, as well as its version and language
  • Operating system and its interface
  • Eventually cookie data and language preferences
  • Unlikely but sometimes also browser configuration and plugins

Usage & Device Information

We collect information about devices accessing our services and products, including:

  • type of the device
  • operating system
  • device settings
  • unique device identifiers
  • crash and error log information
  • language and datetime preferences

Depending on your privacy, user- and application settings we might collect more or less of the mentioned data.

We use this data for analyze and debugging to improve our products and services.

This data is indefinitely stored and will be removed once it is no longer needed or relevant.

Cookies

We use cookies and similar technologies to keep track of your local computer’s settings such as which account you have logged into and notification settings.
Cookies are pieces of data that sites and services can set on your browser or device that can be read on future visits.
We may also include cookies and similar tracking technologies of third parties, which may collect information about you via on our products and services.
This includes also tracking of emails to record log data such as open rates.

Please read our dedicated Cookie Policy about what cookies are, what cookies we use, how you can opt-ou & delete cookies.

By agreeing to this Privacy Policy you have also agreed to our Cookie Policy.

Location Information

We receive information from you and third-parties which enables us to approximate your location.
Some devices / applications require your consent first before we receive such information.
We might also assume this information based on your IP address.

Third-Party Information

We may receive information from third-parties like Twitter or Facebook when you connect your UGX-Mods account with a third-party provider. Additionally we may receive information from third-parties through their official endpoints (API) to request data from users, events, items, locations.

This information might be stored on our end as well to reduce load on thrid-parties and make our processing faster.

We treat this data with care based on this policy and the policy of the third-party.


Use of the Data

We only use your personal information to provide you services or to communicate with you about our products and services.
With respect to any data you may choose to upload to our products and services, we take the privacy and confidentiality of such data seriously.

If you choose to make data public, we recommend you redact any and all references to people and addresses, as we can't protect public data and we are not responsible for any violation of privacy law you may be liable for.

We use your information

  • To provide, update, maintain and protect our products and services as well as UGX-Mods itself.
    Including service errors, security or technical issues, analyze and monitor usage, trends and other activities or at an Authorized User’s request.
  • As required by applicable law 
  • To communicate with you by responding to your requests, comments and questions. If you contact us, we may use your information to respond.
  • To develop and provide new features. Based on analyzed data we can make better decision making and create better products and services for you.
  • To send emails and other communications. We may contact you, by email or other means. For example, UGX-Mods may send you promotional emails relating to our products and services or other third-parties we feels you would be interested in, or communicate with you about your use of our products and services. We may also use technology to alert us via a confirmation email or tracking techniques by third-parties when you open an email from us. You can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications. If you do not want to receive email from our products and services, please opt out of receiving emails at the bottom of any UGX-Mods emails or by editing your profile preferences.
  • For proof of donations (billing / payment). We keep track of PayPal donations.
  • Prevent abuse of our products and services.

We may use your information for any business purpose if the data is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person.

Our products and services are operated from the United States, Europe and Canada. By using our products and services, you agree to any processing of any personal information you provide us according to this policy.

Where is your data processed

Our servers are located in Canada and Europe but our third-parties might process your data in other countries like in the United States.
We signed contracts with third-parties to ensure they obligate to laws and respect your data.

Sharing of Data

Usually only aggregated or anonymized data is transmitted to third-parties to help us improve the UGX-Mods products and services.

We have listed below what data these third-parties do. Feel free to check out their own Privacy Policies to find out more.

Your use of these third-party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.

We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.

These third parties may also store cookies on your machine. Please refer to our Cookie Policy for a full description of our policy on cookies.

We may share data with third-parties when we have the consent to do so.

Third Party & Service Providers

Self hosted services

We host services from vendors on our servers. Review Security for more information on how we ensure that our servers are kept as secure as possible.

Those services might store personal data or process it. Data is only handled internally and won't be shared with the associated vendors / companies!
Some vendors might gather anonymous information about their product usage.

Below is a list of services we use:

ServiceCompanyInformationPolicies / Links
JiraAtlassian Corporation Plc

Collects anonymized data about the usage of Jira and sends it to Atlassian.

Stores all kinds of information for project planning & management,
including user data (Feedback and crash reports) if user reports issues / feedback.

Privacy Policy: https://www.atlassian.com/legal/privacy-policy

ConfluenceAtlassian Corporation Plc

Collects anonymized data about the usage of Confluence and sends it to Atlassian.

Might store user data for internal reference or content of users publicly visible after receiving explicit consent.

Privacy Policy: https://www.atlassian.com/legal/privacy-policy
BitbucketAtlassian Corporation Plc

Collects anonymized data about the usage of Bitbucket and sends it to Atlassian.

Privacy Policy: https://www.atlassian.com/legal/privacy-policy
CrowdAtlassian Corporation Plc

Collects anonymized data about the usage of Crowd and sends it to Atlassian.

Stores UGX-Mods account data relation (user id, username) to allow any UGX-Mods account to identify via CROWD.

Privacy Policy: https://www.atlassian.com/legal/privacy-policy
HipChatAtlassian Corporation Plc

Collects anonymized data about the usage of HipChat and sends it to Atlassian.

Stores conversation between UGX-Mods Staff members and also data of other services like JIRA and Confluence.

Privacy Policy: https://www.atlassian.com/legal/privacy-policy
SentryFunctional Software, Inc.

Collects anonymized data about the usage of Sentry and sends it to Atlassian.

Stores data about errors and events, which include IP, browser, country, etc.

Privacy Policy: https://sentry.io/privacy/
JenkinsN/A (Open Source)Not used atm - no data is sent atm
SonarQubeSonarSource SANot used atm - no data is sent atmPrivacy Policy: https://www.sonarsource.com/company/privacy/
AWStatsN/A (Open Source)

AWStats is a free powerful and featureful tool that generates advanced web, streaming, ftp or mail server statistics, graphically.

Processes web server logs and gathers information about IP addresses.


Third-Parties

The following third-parties solutions (products and / or services) are used in our products and services:

ServiceCompanyInformationPolicies / Opt-out / Links
CDN, DDOS protection, SecurityCloudflare Inc.Cloudflare helps us to improve our products and services and increase our security against threats like bots and DDOS attack. Additionally we cache data to deliver them faster to you.

Privacy Policy:  https://www.cloudflare.com/security-policy/

GDPR Information: https://www.cloudflare.com/gdpr/introduction/

Payment / DonationsPayPalWe use paypal to handle donations.Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Email deliverySparkPostWith SparkPost we ensure that our emails are delivered reliable to your inbox.
We also do track statistics like open rates and such.
Privacy Policy: https://www.sparkpost.com/policies/privacy
Google reCAPTCHAGoogle LLCGoogle reCAPTCHA is a SPAM protection service provided by Google Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States

Privacy Policy: https://policies.google.com/privacy

Opt-out: https://adssettings.google.com/authenticated

Google AnalyticsGoogle LLC

With Google Analytics we track you on our products and site and analyze how you and others use them. This helps us to improve our products and services.

We send aggregated data and only on your consent.

Privacy Policy: https://policies.google.com/privacy

Opt-out: https://adssettings.google.com/authenticated

Opt-out on UGX-Mods: https://www.ugx-mods.com/forum/privacy
(check the opt-out box for Google Analytics)

Google Tag ManagerGoogle LLC

We use Google TagManager to control all of our sites.

GTM injects the correct Google Analytic code and helps us to do A/B testing.

Privacy Policy: https://policies.google.com/privacy

Opt-out: https://adssettings.google.com/authenticated

Google AdSenseGoogle LLC

With Google AdSense we place ads on our site for guests and users.
We use this to earn revenue to pay for our infrastructure costs.

Privacy Policy: https://policies.google.com/privacy

Opt-out:

Opt-out from personalized ads on UGX-Mods: https://www.ugx-mods.com/forum/privacy
(check the opt-out box for personalized ads)

Google FontsGoogle LLC

With Google Fonts we can deliver fonts which are not installed on the end user systems in a fast, reliably and secure way.

Data collection: Usage data / web data

Privacy Policy: https://policies.google.com/privacy

Opt-out: https://adssettings.google.com/authenticated

TwitterTwitter, Inc.

Usage: Used for social login / registration* on our site or embed tweets.

Data collection: Twitter collects usage & web data. It might identify your account if you are registered on twitter.

Privacy Policy: https://twitter.com/de/privacy

Opt-out: https://twitter.com/personalization

YouTubeGoogle LLC

We (or customers) embed videos from YouTube in our products & services

Data collection: Usage data / web data

Privacy Policy: https://policies.google.com/privacy?hl=en
FacebookFacebook Inc.Usage: Used for social login / registration*.

Data collection: Usage data / web data

Privacy Policy: https://www.facebook.com/full_data_use_policy
YahooOath Inc.
Part of Verizon Communication Inc.

Usage: Used for social login / registration*.

Data collection: Usage data / web data

Privacy Policy: https://policies.oath.com/ie/en/oath/privacy/index.html
SteamValve CorporationUsage: Used for social login / registration*.

Data collection: Usage data / web data

Privacy Policy: https://store.steampowered.com/privacy_agreement/
TwitchTwitch Interactive, Inc.Usage: Used for social login / registration* and to embed Twitch livestreams on our products & services.

Data collection: Usage data / web data

Privacy Policy: https://www.twitch.tv/p/legal/terms-of-service/
GoogleGoogle LLCUsage: Used for social login / registration*. We use multiple Google products (mentioned in this document).

Data collection: Usage data / web data.

Privacy Policy: https://policies.google.com/privacy
DiscordDiscord, Inc.Usage: Used for social login / registration*. We also embed the Discord Web Widget on our site.

Data collection: Usage data / web data

Privacy Policy: https://discordapp.com/privacy



* we may also use and associate personal data with your consent on your UGX-Mods account from these providers during registration or in the future with a login. Please note that we respect the providers guidelines and privacy policy.

Other commonly used services

UGX-Mods or customers might use / add other services or send data to them by interacting with our products & services.

User generated content might contain one or more of these providers as well and it's out of our scope to define all of them. (the internet is very very big)

Please refer to our Disclaimer.

Advertising

We use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Below is a list of all advertising technology partners approved by Google we may work with:

 Click here to view all advertising technology partners...


Children / Age Limitations

Minors and children should not use our products and services without permission from a legal guardian. By using our products and services, you represent that you or your legal guardian have the legal capacity to enter into a binding agreement.

Security

We take reasonable steps to protect your and our data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

UGX-Mods is just a tiny team and are therefore limited in action, but we work hard to protect our services and products, including your data against these events.
We cannot guarantee that Information which is transmitted through the internet or stored on our servers will be absolutely secure from any instruction.

In case of a breach into our systems we will transparently inform you by posting an announcement on our products and services or sending you an email.

We constantly improve and extend our knowledge and infrastructure to stay up-2-data against threats and follow best practices.

More information is available here: Security.

Access & Control Personal Data

To respect your rights we offer you certain tools and options.

Data Access and Portability

You can export and view your personal data and data associated with you for the following products & services:

  • UGX-Mods Forum
    • Login and visit your profile.
    • Visit the Privacy page under the "Profile Info" tab > "Privacy" 
    • There you'll find all your data, except of some internal log events
  • UGX Play & UGX Launcher 
    • TBA - not a public accessible product & service yet

Data Erasure

You can request account removal through support request (see UGX Help Center) or delete your account in your profile under "Actions" > "Delete this account".

  • complete removal might take several days and we might contact you in case of a fraud likely hood.

We will use reasonable efforts to respond to your request within 7 days, but within 30 days of our receipt of your request.
Please note that we need to retain certain data for fraud & abuse prevention and compliance with law & regulation.

Data Correction

You can modify your personal data on the UGX-Mods profile and account settings.

Communications Preferences

Visit your UGX-Mods Profile and choose Notification Settings for general email notifications.
Please not that you can't disable all notifications. Some are mandatory and important.

If you receive marketing communications from us (UGX Newsletter) and would like to opt out, you can do so by following the directions at the bottom in that communication. You can also make choices about your receipt of marketing communications on your UGX-Mods Profile settings at "UGX Newsletter", where you can update your subscriptions or opt out of email subscriptions.

Privacy Settings

View your privacy settings under https://www.ugx-mods.com/forum/privacy  - there you can also revoke your consent for cookies & tracking or opt out of it.

Data Protection Officer

UGX-Mods is just a tiny team of individuals and has therefore no official Data Protection Officer (DPO).
Take a look at the Contact page to get in touch with us.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.
If we make major changes in the way we collect or use information, we will notify you by posting an announcement on our products and services or sending you an email.
If you disagree with the changes to this Privacy Policy, you should delete your account or contact us and request the removal of your account. 

Contact UGX-Mods

Should you have any questions or concerns, please contact us.

We try to respond within reasonable times.

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