The UGX Launcher will be shipped with a crash reporter (called CrashRpt)
Once the application crashes, it will generate an Error Report which will be sent to the UGX Masterserver.
In this document you will understand what the crash reporter does, what data it gathers and sents to the UGX Masterserver.
If you click on "What does this report contain?" it will show you what will be uploaded:
( click on the file to see the content of it )
The Crash Report files are stored at
Why is the crash reporter needed?
The crash reporter is an important part for the alpha / beta of the UGX Launcher.
The UGX Launcher is a large software and there might be that case where it crashes.
Without the crash reporter, it would be really hard to reproduce this issue ( nearly almost impossible ! )
Also, usually normal users don't report the crash which leads to frustration for the user and no notifcation to the developer.
The crash reporer will take care of everything. Once the application crashes it gathers the important files, containing information why exactly the application crashed.
What data will be collected?
The following information does the crash reporter sent to the UGX Masterserver:
- crashdump.dmp Needed to reproduce why and where the application crashed)
- crashrpt.xml (Needed to identify the issue in detail)
- CrashGUID (Unique ID to identify the crash)
- AppName & AppVersion (self explaining)
- Operating System name and architecture
- GeoLocation (language of the OS)
- SystemTime in UTC
- Crash Issue details ( in which module happened it)
- Memory Information from the Application
- UGX Forum username & UID to recognize you
- User defined data
Please note, we take your privacy seriously and we try to do our best to keep this sensitive data secure!
Whats next after sending the crash report
Once the crash report was uploaded to our server, it will be reproduced by our automation build server.
The gathered build / crash report will then tell us exactly what happened and it will create a new bug ticket.
And hopefully, thanks to your report, it can be resolved very quickly to get rid of this crash.
Thanks to everyone who participates and uploads / reports crashes.