This guide will explain in detail how to report a Bug or give Feedback ( criticism, suggestion, ... )

You should take a look at the Crash Reporter if you want to know how to report an application crash ( or what exactly happens and what user data is gathered )


How to open the Community Report Window

This can be achieved by two ways.

First way would be the key combination: ALT + R

Or simply click ( if the UGX Launcher main window is open ) on the "Report Issue / Feedback" - button in the bottom left cornor.

How to sent the report

First of all, select the type ( currently BUG / Issue or Feedback )

Then simply fill in all needed information.

Please be as detailed as possible, otherwise it might take longer to reproduce / understand your issue.

What data will be gathred once you sent it:


Once you sent a report, you should get a confirm dialog which gives you an issue key and a link to the issue back.

Visit it frequently ( you should get an e-Mail once the ticket gets updated ) and ( as soon as registration is possible! | currently disabled! ) respond to any questions regards your issue.

Please take a look at How to work with JIRA - Forum user if you are interested and want to help development go faster.